MASK POLICY

We need to wear our masks. All the time. Check our mask policy here

 

Whatever your personal feelings are about this virus - if one of your collegues test positive, and we know you havent been wearing your mask, we will not allow you to come to work for 10 days.

 

Exemptions:

1.Chefs may remove masks in PEAK times - see the mask policy for details.

2. While eating or drinking. BUT you must create over 2m distance between you and your colleagues. 

Please email jess@400rabbits.co.uk if you have a specific health reason which makes you exempt.

 

NHS £5 PIZZA FAQs

  • Valid on all our 'Favourite Pizzas' (not specials / cheesy / double chorizo)

  • Available every day

  • 1 pizza per ID shown - watch the video underneath to help you split tabs that have more pizzas than IDs!

  • A customer may bring multiple IDs

£5 Pizza Donations

Non NHS customers can 'prepay' for however many pizzas they wish as a donation for the next NHS worker who orders!

 

Use the NHS 5 donation button and cash it off as you would normally. There'll be some paperwork next to your till so you can write the name of the person who donated x however many pizzas they paid for.

 

The next NHS worker who orders, put their pizza through as normal, but let them know its already been paid for! Discount the order as usual, and then comp it, then cross of the one of the donators names!

 
 

1/1

SAVOURY Taster Deal £15
1 x Garlic Bread
1 x Favourite Pizza
1 x Dip Stack

 

 

SWEET Taster Deal £16.50 
1 x Favourite Pizza
1 x Dip Stack
1 x Gelato (Organic Milk, Ripped Chocolate or Earl Grey Sorbet)
1 x Brownie

 

 

THE INDULGENT Taster Deal £25  
1 x Any Garlic bread        
1 x Any Pizza
2 x Dips     
1 x Dip Stack        
1 x Any Gelato

 

VEGAN Taster Deal £20      
1 x Vegan Garlic Bread         
1 x Vegan Pizza 
1 x Vegan Dip Stack
1 x Earl Grey Sorbet

 

THE Family BUNDLE £40    
1 x Garlic Bread
2 x Favourite Pizzas 
2 x Kids Pizzas
2 x Dips
2 x Gelato

 

THE BOOZY BUNDLE £40 
1 x Bottle of Wine
1 x Bottle of Neg*home*i
4 x Gipsy Hill Cans

1/1

DIP STACKS!

Included in every 'TASTER' deal but not in the 'bundles'

DIP STACK

Fill one dip pot with our pickles

Half fill one dip pot with our chilli oil

Garlic dip on top!

VEGAN DIP STACK

Fill one dip pot with our pickles

Half fill one dip pot with our chilli oil

Vegan Sriracha on top!

DELIVEROO BUNDLES & MEAL DEALS

 
 

DELIVEROO BUNDLE GLITCHES

Bear with us as these are easy once you get your head around them.

GLITCH #1:An order comes through that has a bundle plus another pizza or item that is also an option in the bundle:

Here they've chosen the anchovy pizza as part of the bundle, and then they've added an extra margherita.

But when you enter the entire order into the till and then select the bundle discount, KOBAS will automatically apply the discount to the CHEAPEST pizza.

So the anchovy will be full price rather than the Margherita. So the price won't match.

ANNOYING - BUT THERE'S NOTHING WE CAN DO!

SO! Here's what you need to do.

Select the pizza or item you know is the problem, and adjust the price!

Try to only adjust the price of ONE ITEM. It will help us see the variation easily when we're looking through sales and make it much easier and quicker for you guys! Even if you end up having to make a pizza 50p!

GLITCH #2: Making items unavailable links with Bundle choices 99% of the time EXCEPT when a bundle has a category with only one item. Eg. The Vegan Bundle has a pick your gelato category but theres only the one sorbet! The Indulgent Bundle has a brownie category - but only one brownie! So if you run out of either of these items,  please make the bundle unavailable.

Basically:

No sorbet? Make the Vegan Bundle unavailable

No brownie? Make the Indulgent Bundle unavailable

THE RASHFORD ONE

 

For any of the team who've just joined - we did this for a whole week in the Autumn half term. It is purely to help families with kids who normally get free school meals, but aren't being properly looked after in this pandemic.

THIS OPERATES ON A NO QUESTIONS / NO JUDGEMENTS BASIS

If someone calls or comes in and asks for 'The Rashford One' they get a free kids Margherita.

  1. Valid 12pm - 5pm on Friday 15th Jan

  2. They must order over the phone or over the counter. We can't do it on deliveroo or order swift.

  3. They can ask for up to 4 kids size margheritas.

  4. Put all pizzas through the till as usual and fully comp using the Rashford discount button

  5. They CAN swap mozzarella for vegan cheese

DELIVEROO ISSUES / REMAKES

 

If a pizza has been sat for over 5 mins and the driver hasn't arrived - that pizza needs remaking! Heres what to do step by step:

1.

2.

3.

IF ITS A COMPLAINT - Nicely direct the customer to Deliveroo. Every time. We can do nothing.

IF THE COMPLAINT IS NOT OUR FAULT (e.g. driver delivered the wrong order / tipped the box on its site in transit - make a note of the day and order number BUT STILL DIRECT THE CUSTOMER TO DELIVEROO.